All you wanted to know about our services
Where can I buy your products?
You can either purchase our products online or visit us at 132 Pocket 2, Paschim Puri, Main Punjabi Bagh Club Road, New Delhi.
How do I register myself on your website?
To register, please go to the register page, and provide us with a valid email ID and password. It’s completely free and takes only a few seconds!
How do I place an order?
You are on our website. You can simply click on the product, add it to your cart, and continue with your shopping. Once you’re through, click on ‘checkout’ to confirm your order and enter your shipping and payment information.
What are my payment options?
We accept debit cards, but you can also pay through net banking. We ensure the security of your personal information
Can I charge or cancel my order once it is submitted?
Once you submit your order, you will not be able to cancel it.
How do I contact you?
We love to keep in touch with you, and you can contact us using the following social-media platforms.
Facebook – www.facebook.com/zovataprinting
Twitter – www.twitter.com/zovataprint
Email – Abhinav.email@example.com / firstname.lastname@example.org
You can also visit us 132 Pocket 2, Paschim Puri, Main Punjabi Bagh Club Road, New Delhi.
Do you cater to corporate orders or wholesale orders?
Yes! Zovata offers an exclusive range and special discounts for corporate and wholesale orders. Get in touch with us via email, and we will promptly get back to you.
Do you ship outside India?
Unfortunately, we don’t. However, we will have a line of products available internationally very soon. Register with us to stay updated!
How to use coupon code while purchasing a product online?
Simply click on the apply coupon code and enter your special code for exclusive discounts.
My order is damaged in transit. Am I entitled for a refund?
We do not offer refunds, but we will send another one your way as soon as we can. Damage in transits are extremely rare, and we ensure that our customers have nothing to worry about.
What happens if I damage the wallpaper during installation?
We are not responsible for any mishandling of the wallpaper/ other products on behalf of the customer.
I measured my wall incorrectly. Am I entitled for a refund?
Like mentioned above, a customer is not entitled to any refund if there is negligence on his/her part. We generally print a little over the specified area to minimize such occurrences.
How do I make sure I measure my wall correctly?
For the width – Measure the horizontal distance of the wall from corner to corner.
For the length – Measure the vertical height at each corner of the wall. All walls might not be of the same size. Take the larger size of the two corners.
When measuring my wall, do I need to account for overlaps?
It is important to take overlap into consideration as the wallpaper is printed in accordance with the sizes you provide and if overlap is not included the wallpaper might be short for the designated area.
What sizes are available?
Since we do customizations, any size is possible for a wall or canvas. There are, however, special sizes for cushion covers and lampshades.
Are there any restrictions with regard to image quality and copyrights?
Only high-resolution images can be used for printing wallpapers. Also, the image that you upload must not be in breach of any copyrights.
How many days will it take for delivery?
We promise to deliver happiness within two weeks of the day of order confirmation.
What will be the delivery cost?
If your order is Rs.20,000/- or above, then we do not charge for shipment. If not, standard shipment charges apply.
Wallpaper : We use HP PVC free wallpaper which is FSC and GREENGUARD Children and schools certified. Easy to install and remove. The prints are completely odourless.
Lampshades: We use high quality Translite for creating the lampshades.
Photo Canvas and cushion covers: We use premium quality canvas for canvas and cushion covers.
Are there any installation services available?
We offer our premium installation services in Delhi/NCR for our customers.
How simple is the installation?
Installation is simple and can be DIY. To know more, check these installation videos